effective+communication

Steps of effective communication: A) Creating the right environment for communication 1- Choose the right time and the right place. 2- Remove distractions: "if the phone rings laugh it off the first time then turn it off immediately and continue talking".

B) Organizing your communication 1-Organize and clarify ideas in your mind. 2-Be clear. 3-Stay on topic. 4-Thank your listener(s).

C) Communicating through speech 1- Set the listener at ease. 2- Be articulate. 3- Avoid mumbling. 4- Be attentive and ensure that your facial expression reflect your interest. 5- Be vocally interesting.

D) Communicating through body language 1- Recognize people. 2- Clarity of meaning can be expressed through your body language 3- Communication eye-to-eye. 4- Use breathing and pauses to your advantage. 5- How does this gesture come across 6- Keep a check on other body language signals.

E)Communicating effectively in conflict 1- Place yourself on even ground 2- Listen to the other party 3- Speak in a calm voice 4- Don't try to finish the argument at all costs 5- Don't try to get the last word in 6- Use "I" messages